Q:  If I have documents to serve on an inmate at YCDF, who do I contact and where do I send the paperwork?
A: All inmate service requests are processed through the YCSO Civil Division. Please contact us for assistance at 406-256-2959 or by email at SOCivil@yellowstonecountymt.gov.

Q:  Where do you find the names of bondsman?
A:  View List of Bondsmen

Q:  When is Court held and where?
A:  City court is held at the Detention Facility Video Courtroom on Monday through Friday, starting at 8:30 am. The public is allowed to go up to City Court, located on the 2nd floor of City Hall.

Justice Court is held Monday, Wednesday, Friday at the Detention Facility in the Video Courtroom. The public that wishes to attend must go to the Yellowstone County Courthouse located at 3rd Avenue and N. 27th. Arraignments begin at 3:00pm.

District Court is held Monday through Friday at the Detention Facility Video Courtroom. The public that wishes to attend must go to the Yellowstone County Courthouse located at 3rd Avenue and N. 27th.

Q:  When is an inmate going to be transported?
A:  This information is confidential and will not be released.

Q:  What items may be brought or sent in to an inmate?
A:  Money Orders, Cashiers Checks are recommended, prescription glasses. Letters may be mailed. Personal checks and medications are not accepted.

Q: How can I fund an inmate Commissary Account?
A: Funding an Inmate Commissary Account can be by done online by visiting https://deposits.jailatm.com or in person by using the JailAtm Kiosk in the Detention Facility Lobby.

Q: How can I fund an inmate communications account?
A:Funding an Inmate Communications Account can be done by visiting www.ncic.com or calling 1-800-943-2189. Friends and families of inmates can set up an account to receive phone calls, and participate in video visits and messaging.

Q:  When can I pick up property being released?
A:  Released property can be picked up at the Booking Window, during busy days expect delays

Q:  Can you pass this message back to inmate_________?
A:  No messages are passed to inmates unless they are verifiable emergencies. Ex: death in the family, emergency surgery.

Q:   Where do I pay the fine or post the bond?
A:   Fines and Bonds are taken care of at the courts in which the offense took place during regular business hours. After hours a fine or bond may be taken care of at the Detention Facility. To inquire about a bond, call Facility Booking at 406-256-6881

Q:  When will an inmate be classified?
A:  Most inmates are classified within 24-48 hours of incarceration.

Q:   Can we have our minister come in to see a certain inmate?
A:   All ministers must be prior approved by the Facility Chaplain before they are allowed inside the secure perimeter to see inmates and inmates must request a minister to visit them family members are not allowed to make such appointments for inmates.

Q:  What Services are available for inmates?
A:   View Services

Q:   How can I send a letter or book to an inmate?
A:   To mail a letter to an inmate, see our mail procedures:Mail a Letter to a Inmate

To send books/magazines to an inmate, see book/magazine procedures: Mail a Book to a Inmate

Q:   Is face-to-face visiting ever coming back?
A:   Due to staffing and security issues , this will not be happening in the near future. All of the inmates have access to a tablet or a kiosk to have remote visits withto their family and friends. All inmates, get two free visits a week.

Q:   How do I schedule a visit with an inmate?
A:   All inmate visits are done electronically through a smart phone, computer (with web cam), or a kiosk in the facility lobby. Go to Videovisit.ncic.com to set up an account and schedule a visit.

Q:   When can I visit my family member/friend?
A:   Once an inmate is moved to a housing unit, they will have access to the kiosk or tablets to receive visits. Inmates may schedule visits or accept family scheduled visits when they are on their times out. Visits and inmate schedules may be canceled due to facility operations and emergencies.

Q:   What should I expect when a friend/family member gets arrested?
A:   Once they have completed the booking process, they will be able to contact their family on one of the booking phones in booking.

Q:   What day(s) does canteen get delivered?
A:   Monday and Wednesday is the snack cart for following units:
North 1
North 3
North 4
North 5
West 1
East B,C,D,E

East, Class, North 1 and North 5, will receive regular commissary on Thursday.
North 3, West 1 and North 4, will receive regular commissary on Friday.

Q:   How do I order a care package?
A:   You can order commissary for inmates by going to www.JailATM.com.

Q:   Where and how do I post a bond?
A:   You can post bonds at the courts in which the offense took place during regular business hours. After these hours, you may post bonds at the Detention Facility. For any questions regarding someone bond, you call the Detention Facility at 406-256-6881.

Q:   Where do they release inmates at?
A:   All inmates getting release, will be released from the main lobby of the Detention Facility.

Q:   How can I put money on an inmate’s account?
A:   Inmates have two accounts.

• A TRUST account (sometimes called a commissary account) they can use to purchase snacks, hygiene items, etc. To add funds to an inmate’s TRUST account:
• Visit www.JailATM.com (fees apply)
• Use the JailATM kiosk in the facility lobby (fees apply)
• Mail a money order (no cash or checks) made out to the inmate’s full name to the facility, addressed:
• Inmate’s Full Name
  Inmate’s Jacket Number
  ATTENTION MAIL OFFICER
  3165 King Ave E
  Billings, MT 59101
  
• Note: If “Attention Mail Officer” is not in address it will be returned to sender.
• Inmates may transfer money from their TRUST account to their COMMUNICATIONS account (fees apply).
• A COMMUNICATIONS account they can use to purchase phone time, extra video visits, and electronic messages. To add funds to an inmate’s COMMUNICATIONS account:
• Visit www.ncic.com
• Inmates MAY NOT transfer money from their COMMUNICATIONS account to their TRUST ACCOUNT.